Additional Learning Support is accessible to students with disabilities and learning difficulties. The college offers extra support to help you learn and achieve your chosen qualification. Support is available for:
- Dyslexia,
- Dyspraxia
- Attention Deficit Hyperactivity Disorder (ADHD)
- Asperger Syndrome/Autism Spectrum Disorder (ASD)
- General learning difficulties
- Mental health issues
What support do we offer?
- Learning support
- One-to-one support in class
- Support assistants to help in your classes
- Communicators, scribers, guides.
- Adapted documents and materials, for example in large print
- Hearing loops
How can you get the support you need?
If you think you may need help, it is important that you let us know as soon as possible, particularly if you need help applying for courses. You can find out more by:
- Contacting the college on 0121 472 0116
- Completing the support section of the application form
- Emailing admissions@fircroft.ac.uk
You can also:
- Tell us about your needs during an open day. Book onto an Open Day here
- Tell us about your needs via phone call or an arranged meeting during the application process
You will then be contacted by one of our Learning Support staff to discuss your needs in more detail and to decide what services you may require given your individual circumstances.
Information about your disability will be available to staff involved in the admissions process, tutors, examination officers and Learning Support staff. It will be used to make reasonable adjustments for you so that you are treated fairly.
Complaints and Compliments
We always like to hear from people if they think we have done something well. We are also happy to hear from you if there is something you have a concern about. If you would like to compliment us or make a complaint, please look at our Complaints and Compliments procedure here.
For guidance on how to raise a complaint with the Department for Education, please visit the DFE’s complaints procedure website here.
Whistleblowing and complaints should additionally be submitted via the WMCA portal.
Student Feedback
“The welfare staff are absolutely brilliant and my tutor was really good – I would recommend to others”
Understanding Mental Health short course student, October 2022
“My tutor was amazing and I certainly felt supported by her throughout the course. I didn’t need much help this time round as I am feeling so much more confident than I have ever felt.”
Anger Management (men) short course student, September 2023
