Fircroft College of Adult Education | Birmingham, West Midlands

People management and support

People management and support courses

 These courses are ideal if you want to:

  • Feel more confident in your management skills
  • Be able to coach your staff and improve their performance
  • Be able to run effective training courses
  • Have more of an impact at meetings

Developing a coaching style of management

Find out how a new approach to management can create harmony in your workplace. Learn how coaching can benefit you, your team and your organisation, and discover the key shifts in thinking and behaviour that set the coach/manager apart.

ILM (Institute of Leadership and Management) Level 3 Award in Leadership and Management

Understand the role of a leader, motivate your staff to improve their performance and learn how to innovate and manage change within your organisation.

Coaching and developing others

Learn the principles behind coaching and practise some of the key techniques. You will leave with your own action plan.

Introduction to training skills

Do you deliver training sessions as part of your work or elsewhere? By the end of this course you will be able to: identify learning needs, write a session plan, use a range of training methods, choose equipment and resources, and check and evaluate learning. Appropriate for new trainers, and allows those with more experience to refresh their skills.

Contributing assertively at meetings

Influence your meetings in a clear and confident way, leading to effective decision-making. Skills include: making persuasive contributions, motivating, building a rapport, assertive body language, responding to objections, overcoming resistance and difficult behaviour, and enhancing your impact.

Our People Management & Support courses are held at our Birmingham-based training centre or can be conducted at your location.

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