Fircroft College of Adult Education | Birmingham, West Midlands

Key Skills at Work

Fircroft College offers a range of short courses designed to support those either currently working/volunteering in the voluntary, community and public sectors, or those who aspire to do so and who want to gain specific skills and confidence needed to help make this goal a reality. Many tutors at Fircroft come from a voluntary sector background and can apply their specialist knowledge and experience to help aid your learning and progression.

How can I apply?

You can apply online by following the links below, or find out how to apply for short courses. Please note: most Key Skills at Work courses will also require you to complete and return a pre-course questionnaire. This will  help us ensure that this course is right for you and will meet your needs.

Customer Service Skills
There are currently no forthcoming dates confirmed for this course. Many of our short courses run several times a year - you can register your interest by contacting the short course office, email shortcourses@fircroft.ac.uk or call 0121 472 0116.
Course Leaflet
Bid Writing
There are currently no forthcoming dates confirmed for this course. Many of our short courses run several times a year - you can register your interest by contacting the short course office, email shortcourses@fircroft.ac.uk or call 0121 472 0116.
Course Leaflet
Communication Skills at Work
There are currently no forthcoming dates confirmed for this course. Many of our short courses run several times a year - you can register your interest by contacting the short course office, email shortcourses@fircroft.ac.uk or call 0121 472 0116.
Course Leaflet
Working in a Diverse Society
There are currently no forthcoming dates confirmed for this course. Many of our short courses run several times a year - you can register your interest by contacting the short course office, email shortcourses@fircroft.ac.uk or call 0121 472 0116.
Understanding Conflict Resolution
There are currently no forthcoming dates confirmed for this course. Many of our short courses run several times a year - you can register your interest by contacting the short course office, email shortcourses@fircroft.ac.uk or call 0121 472 0116.
Course Leaflet
Training the Trainer
There are currently no forthcoming dates confirmed for this course. Many of our short courses run several times a year - you can register your interest by contacting the short course office, email shortcourses@fircroft.ac.uk or call 0121 472 0116.
Course Leaflet
Public Speaking and Presentation Skills
There are currently no forthcoming dates confirmed for this course. Many of our short courses run several times a year - you can register your interest by contacting the short course office, email shortcourses@fircroft.ac.uk or call 0121 472 0116.
Course Leaflet
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